“The Company” means Zafferano Catering Ltd
“The Client” means the person or company booking the event.
Proposals are valid for 3 months from the date of the proposal, and all are subject to VAT at the prevailing rate.
All bookings should be confirmed by signing and returning a copy of our Terms and Conditions. Written or email confirmation will be taken as acceptance of our Terms and Conditions.
The Client agrees to pay 50% of total costs on confirmation of the booking. A further 40% of total costs is due no later than 21 days before the event date. If the Client and the Company agree these Terms and Conditions less than 21 days before the Event, then the Client shall pay the Company 100% of the total costs on the date of the Proposal being approved.
The final invoice will be sent after the event and is payable within 14 days. The Company reserves the right to charge Late Payment interest (at 8% per annum over the Bank of England base rate) and compensation for debt recovery costs under the Late Payment legislation, at the time of payment being due. The Company charges a 3.36% transaction charge on all corporate credit / debit card payments.
Confirmation of guest numbers, menu and any special diets are required 14 days prior to the event date, unless otherwise agreed in writing. When guest numbers are confirmed 14 days prior to the event, no further reductions can be made. Increases after 14 days will need to be discussed/assessed, and we reserve the right to charge an additional 15% charge on the total cost increase.
In the event of a confirmed booking being cancelled the following charges will apply as a percentage of total event revenue.
More than one month prior to the event – 25%
Within 28 days of event – 50%
Within 14 days of event – 75%
Within 7 days of event – 100%
Any liability to sub contractors and suppliers or other direct costs or expenses incurred on behalf of the Client for the Client will also be charged to the Client.
Menu prices are based on costs prevailing at the time of the proposal and are prepared on the basis of specific numbers. The price is subject to alteration depending on the agreed final number of guests. Menu prices and costs of other items supplied may change due to market availability. The Company will endeavor to keep the Client informed of any price changes and alterations will be notified promptly.
Save for any negligent and/or wilful conduct of the Company, its employees, or its agents, the Client is responsible for the loss or damage to any hired equipment. Any losses or breakages will be charged at cost.
The company will follow guidance from the World Health Organisation, Public Health England and the Government in terms of any Covid-19 related incidents. Should any Government imposed restrictions prevent us from legally operating your event, the Company will allow the Client to transfer all monies paid (minus any irretrievable costs incurred by the Company on behalf of the Client for the original event date) to an alternative future date of the Client’s choice (to take place within 12 months of the original event date).
If there are no restrictions in relation to Covid-19 that prevent the event detailed in these Terms and Conditions to proceed, Clause 6 of these Terms and Conditions will remain valid.
All wine, spirits and soft drinks are provided on a sale or return basis, except for some non-stock items and fresh juices. We may charge a corkage fee, or make a charge for handling, disposal of empty bottles, and / or storing Client’s own drinks.
The Company shall make reasonable efforts to perform their obligations under these Terms and Conditions, but shall not be liable for any delay or other failure to perform any part of the contract due to factors outside of the Company’s control. The Company reserves the right to pass any additional costs incurred from the Company’s suppliers or in-house expenses due to unforeseen demand, restrictions or requirements to fulfill these Terms and Conditions.
Any taxi charges to transport staff home safely after 23:30 or a shift starting before 07:00 will be passed on at cost. We endeavor to keep this to a minimum, but this is for the safety of our staff.
The Company represents, warrants and undertakes that: (i) it has not committed an MSA Offence (“MSA Offence” means an offence under the UK Modern Slavery Act 2015 (“MSA Act”)); (ii) it complies with the MSA Act; and (iii) it shall (a) take all reasonable steps to ensure that slavery, servitude, human trafficking, forced or compulsory labour, and/or child labour do not take place in any of its supply chains or in any part of its business; and (b) notify the Client immediately in writing if it becomes aware or has reason to believe that it has breached or potentially breached any of its obligations under this section.
These Terms and Conditions cannot be varied unless otherwise agreed by us in writing.
